Terms & Conditions
WEDDING DAY SERVICES
To secure your wedding date with Brides By Rose a booking fee of £75 is required. This sum will be deducted from your final wedding day balance.
The booking fee is non-refundable should you cancel but it is transferable should your date change.
Once your trial has been carried out, a notice period of 14 days from the trial date will be given in which Rose kindly asks that you decide if you would like to proceed with Brides By Rose.
Upon receiving your confirmation to proceed, Brides By Rose will provide you with your wedding day services quotation.
It is strongly recommended that you allow at least 9 weeks’ time between the date of your trial and your wedding date.
To fully secure your wedding day booking, a non-refundable 40% retainer of the quoted wedding day cost, minus the bridal trial fee, will be required to be made to Brides By Rose within 7 days of the notice period end.
The remaining 60% of the quoted wedding day cost will be due no later than 14 days prior to your wedding date.
A reminder will be sent one month before your wedding date prompting you to make the balance payment.
For changes to wedding day services see “CHANGES TO SERVICES” below.
PAYMENT
Payments should be made to Brides By Rose by way of bank transfer and from a UK bank account.
Payment of both the booking fee and retainer confirms client agreement to the full terms and conditions of the wedding services to be provided by Brides By Rose.
TRAVEL
Wedding day travel will be charged at 50p per mile to any venue that is outside of a 10-mile radius of SS13 (Basildon, Essex).
CANCELLATION OF SERVICES
In the event that you cancel your wedding day services within 4 weeks of your wedding date, the full balance (60% of the quoted wedding day cost) will become payable. The balance payment is to be made within 7 days of notifying Brides By Rose of the cancellation.
Please note that any cancellation of services must be communicated in writing (electronically or otherwise) to Brides By Rose.
In the unlikely event that Brides By Rose is unable to attend/carry out your wedding day services, due to illness, personal accident or adverse weather conditions rendering attendance not possible, Brides By Rose will endeavour where possible to supply suitably qualified and experienced replacement artists.
Where this is not possible, Brides By Rose will reimburse in full:
-
100% of the total wedding day services costs
-
the price of any “additional services” invoiced separately due to client changes to services
but only where the above-mentioned payments have been received by Brides By Rose.
CLIENT RESPONSIBILITY
It is the client’s responsibility to inform Brides By Rose of any allergies or skin sensitivities that they, or any bridal party member, may have and/or if they may be affected by the use of certain products or tools.
Brides By Rose will not be held responsible for any reactions that may occur if any skin conditions or allergies are withheld.
Brides By Rose asks that you ensure your bridal party members are fully committed to attending a confirmed wedding day booking.
CHANGES TO SERVICES
It is the client’s responsibility to notify Brides By Rose of any changes to be made to the agreed wedding day services as soon as possible. Changes may include, but are not limited to, party size, venue location, dates or times and they must be communicated in writing (electronically or otherwise).
Final bridal party numbers should be confirmed no later than one month prior to your wedding date.
Should bridal party numbers increase after this deadline, any additional services required will be billed to you in a separate “additional services” invoice and will incur a late change fee of £40.
Payment for the additional wedding day services must be made within 7 days of the invoice date.
Should bridal party numbers decrease after this deadline, the full wedding day cost originally quoted will still be payable.
LIABILITY
Brides By Rose ensures that any additional artists who assist on larger wedding day bookings are both fully qualified and covered by Public Liability Insurance.
Rose is insured with Salon Gold. Details available upon request.
PHOTOGRAPHY
For the purpose of keeping an updated and current portfolio, Brides By Rose may take photographic documentation of wedding hair looks.
Please inform Brides By Rose if you do not wish for your images to be used for marketing purposes or on social media platforms.
FRUSTRATED CONTRACT
Where, as a consequence of an unexpected or unforeseen event occurring after this contract has been signed, it is impossible for both parties to perform this contract, then neither party will be at fault and the contract will become void.
TRIAL SERVICES
Trials with Brides By Rose are held at Rose’s home studio in Essex (SS13). A request may be made for a mobile trial service to be provided. Please see “TRAVEL” for more information.
Once your trial services have been mutually agreed, Brides By Rose will provide you with your trial services quotation.
Trials take place on weekdays, Monday – Thursday. Limited weekend trials may be available. Should your trial take place on either a Friday, Saturday or Sunday, a surcharge of £100 will apply.
It is advised that a trial appointment is booked with Brides By Rose no later than 12 weeks before your wedding.
The recommended time to allow for trial services with Brides By Rose is 2-4 hours.
Trials are limited to a maximum of 4 services in any singular sitting, i.e. Bride + 3 Maids/Mums.
Full trial payment must be made at least 7 days prior to your trial date.
Brides By Rose reserves the right to cancel any trial booking where you have failed to make payment in full at least 7 days prior to your trial date.
For changes to trial services see “CHANGES TO SERVICES” below.
PAYMENT
Payments should be made to Brides By Rose by way of bank transfer and from a UK bank account.
Payment of the trial service costs confirms client agreement to the full terms and conditions of the trial services to be provided by Brides By Rose.
TRAVEL
Should you choose to hold your trial in the comfort of your own home, Brides By Rose can provide a mobile service whereby an additional £50 call-out fee plus mileage applies per trial booking.
CANCELLATION OF SERVICES
In the event that you cancel outright your trial services within 7 days of your trial date, Brides By Rose will reserve the right to retain in full 50% of the quoted trial price.
Please note that any cancellation of services must be communicated in writing (electronically or otherwise) to Brides By Rose.
In the unlikely event that Brides By Rose is unable to attend/carry out trial bookings on the agreed trial date, an alternative trial date will be offered and any monies paid will be carried over.
CLIENT RESPONSIBILITY
It is the client’s responsibility to inform Brides By Rose of any allergies or skin sensitivities that they, or any bridal party member, may have and/or if they may be affected by the use of certain products or tools.
Brides By Rose will not be held responsible for any reactions that may occur if any skin conditions or allergies are withheld.
Brides By Rose asks that you ensure your bridal party members are fully committed to attending a confirmed trial booking.
CHANGES TO SERVICES
It is the client’s responsibility to notify Brides By Rose of any changes to be made to the agreed trial services as soon as possible. Changes may include, but are not limited to, party size, venue location, dates or times and they must be communicated in writing (electronically or otherwise).
Changes to trial party numbers can only be accommodated where Brides By Rose has been notified of the changes to be made at least 14 days before the trial date.
Should you wish to increase the number of trial services, any additional services will be billed to you in a separate “additional services” invoice and will incur a late change fee of £25.
Payment for the additional trial services must be made at least 7 days prior to your trial date.
Should you wish to reduce the number of trial services at any time within 14 days of your trial date, the full trial price originally quoted will remain payable.
LIABILITY
Brides By Rose ensures that any additional artists who assist on larger trial bookings are both fully qualified and covered by Public Liability Insurance.
Rose is insured with Salon Gold. Details available upon request.
PHOTOGRAPHY
For the purpose of keeping an updated and current portfolio, Brides By Rose may take photographic documentation of trial hair looks.
Please inform Brides By Rose if you do not wish for your images to be used for marketing purposes or on social media platforms.
FRUSTRATED CONTRACT
Where, as a consequence of an unexpected or unforeseen event occurring after this contract has been signed, it is impossible for both parties to perform this contract, then neither party will be at fault and the contract will become void.